AiTour
Aitour Cargo Bike - Family S
Aitour Cargo Bike - Family S
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15.5 MPH / Top Speed
43 Miles Max Range
Motor Power / 250W
660 lbs Max Payload
Water Resistant
Hydraulic Disc Brakes & Hill Hold
Key Highlights:
Designed with simplicity, safety, and family in mind, the AiTour Family S is your go-to cargo bike for everyday life. With its straight marine-grade box, robust mid-drive motor, and hill-hold braking system, it’s built to carry up to four children with ease—making school runs, errands, and weekend rides more practical and enjoyable than ever.
Specifications:
Motor: Ananda 250 W 48 V mid-drive with torque sensor, delivering 120 Nm peak torque
Battery: 48 V 13.4 Ah (~643 Wh), BAK cells
Range: Up to 40+ miles (65+ km) per charge
Top Speed: 15.5 mph (25 km/h compliant)
Brakes: Bengal hydraulic disc brakes with hill-hold function
Gearing: Shimano Nexus 7-speed hub (Enviolo CVT optional)
Tires: Innova puncture‑proof reflective, 20″ front / 26″ rear
Suspension/Dampers: Rear stabilus damper (on CVT variant)
Display: Ananda D10 LCD
Cargo Box: Straight, marine-grade plywood; seats 4 children or 2 adults; front-loading for easy interaction
Load Capacity: Up to 300 kg / 660 lb total; box supports 120–150 kg / 250–300 lb; rear rack 25 kg / 55 lb
Frame: Dialled for strength—aluminium rear with steel front; ergonomic angled seat tube
Weight: 76.4 kg (168 lb)
Dimensions & Fit:
Rider height: 165–195 cm (5’5″–6’5″)
Seat height: 94–114 cm
Length × Width × Handlebar height: 226 × 90 × 119 cm
Handlebar width: 63.5 cm
Box Dimensions: Internal width 580 mm; length 105.6 cm; front/rear height 460/535 mm; wood thickness 1.2 cm; bench height 21.3 cm; box floor 30 mm above ground
Capacity: Seats up to four children or two adults
Waterproof: Fully resistant to typical rain conditions
Extras: Child seat belts, cushions, armrests, non-slip mat, optional canopy & rain cover
Note: All of our electric bikes are shipped fully assembled and the cost of full assembly for cargo bikes is £85.50 We do not offer unassembled shipping options.
Assembly costs are already included in the pricing.
Frequently Asked Questions (FAQs)
Answers to Your Most Common Questions About E-Mobility, Shipping, Warranties & More
How long does it take for my order to be processed & shipped?
Orders typically take3–5 business days to process. Once your item is ready for shipment, it will be packaged within 1–2 business days and you’ll receive tracking information via email within 24 hours of dispatch.
How long does delivery take for each brand?
We offer free UK shipping across all electric bikes and scooters. Delivery times vary by brand and start after order processing is complete (3–5 business days):
- HITWAY: 3–5 business days
- ECORUSH: 3–5 business days
- iSCOOTER: 5–7 business days
- ISINWHEEL: 5–7 business days
- TOUROLL: 7 business days
- ELEGLIDE: Up to 7 business days
- AiTOUR: 10-15 Business Days
- HYGGE: 1–2 weeks
- NANROBOT: 4–12 weeks (or 8–14 weeks if customs inspection is required – these are built to order)
Do Volt Ventures products come with a warranty?
Yes! All electric bikes, scooters, and accessories sold by Volt Ventures are covered by a manufacturer-backed warranty. We only work with trusted brands that offer reliable after-sales support.
( Except Nanrobot Products )
Who handles warranty repairs — Volt Ventures or the brand?
We work closely with our suppliers and manufacturers to handle all warranty claims efficiently. Depending on the brand and issue, the repair or replacement may be handled directly by the brand or through our team.
Where can I find detailed warranty information for each brand?
Each brand we stock has its own specific warranty coverage for electric bikes and scooters — including what’s covered, what’s excluded, and how to make a claim.
👉 You can view full brand-by-brand warranty details on our Shipping Policy Page.
📜 Once you're on the page, scroll down to find the “Brand Warranty Details” section for full information on brands like HITWAY, ECORUSH, iScooter, ISINWHEEL, Touroll, Nanrobot, Eleglide, and HYGGE.
What is your return and refund policy for electric bikes and scooters?
At Volt Ventures, we offer a 30-day return policy on all eligible electric bikes, scooters, and accessories. Items must be unused, in original packaging, and include proof of purchase. To request a return, email sales@voltventures.co.uk. Return shipping costs are the responsibility of the customer.
Once we receive and inspect your return, you’ll be notified of approval. If approved, your refund will be issued to your original payment method within 10 business days. Please note that banks and card providers may take additional time to process the refund.
If it has been over 15 business days since your refund was approved and you’ve not received it, contact us at sales@voltventures.co.uk or call 0330 122 0545.
For EU and UK customers, a 14-day cooling-off period also applies under distance selling regulations.
